By Victoria Uwumarogie
So I wrote a piece on Friday about things people in customer service do that customers can’t stand. Whoa, what a response that got! First things first, it was never my intention to try and make it look like all customer service workers are crappy, because they definitely aren’t. Like I mentioned in the introduction for that article, I’ve worked in positions such as these in my lifetime, more than once, some positions for years, so I was definitely not saying that. But I wanted to keep it real because I’ve noticed a steep decline in the way things are done in customer service. But hey, maybe that’s just New York. While there are some gems in customer service that deserve fat tips and recommendations to their managers, there are some that deserve a swift kick in the butt and an attitude adjustment.
But don’t get it twisted, just as there are bad sales associates, waiters and attendants, there are some equally terrible customers that walk into their establishments and warrant an attitude. Those who think a tantrum is needed when they can’t get what they want or get it quickly, who leave their tables looking like a bomb hit it, and talk crazy to people just trying to do their job because they’ve been in the mall waaaaay too long. Not only have workers encountered them, but so have other customers who’ve had to throw them a frown.
Click here for the full list and slideshow.