A mother was left frustrated and disappointed after American Airlines kicked her and her baby off of a flight when the 2-year-old refused to wear a mask.
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Rachel Starr Davis took to Instagram last week to post a photo of herself and the sleeping toddler that detailed her experience.
“I’m at a complete loss of words. The eyes of a mama-bear who just bawled her eyes out as she was forced off an airplane because her 2 year old wouldn’t keep his mask on. I tried repeatedly, begged him, bribed him, pleaded with him, did everything I could while he was screaming and crying as I tried to hold him and put the mask on, feeling my absolute lowest of lows as a mother. Before I even sat in my seat, flight attendant Terry on American Airlines flight 5595 from Charlotte, NC to Manchester, NH on September 17th, approached me and asked how old my son is, and demanded according to their policy he wear a mask,” she wrote.
She continued, “I told her this is our fourth American Airlines flight this week, and he has never been asked to wear a mask. She informed me he (my overtired two year old son) would need to comply with their company policy or we would be asked to leave the aircraft. “
A spokesperson for American Airlines released a statement to the Portsmouth Herald.
“Policies are enforced and approved face coverings are made available at key points throughout the customer journey,” said American Airlines spokeswoman Gianna Urgo. “We’ve reached out to the family to learn more about their recent travel experience and to address their concerns.”
American Airlines did reach out to Davis who wants a formal apology, the Portsmouth Herald reported.
Major airlines do require children two and up to wear face coverings but parents are fighting back and say it’s an unreasonable request from a child so young. In August, a mother of six asked to de-board a plane because her 2-year-old refused to comply and wear a mask. Just a few days ago a Chicago mom was kicked off her Southwest flight because her 2-year-old wouldn’t wear a mask.
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But parents are now fighting back. Moms are creating Change.org petitions asking that the Center for Disease Control change its regulations for kids and face coverings. A mother with two twins who have autism created a petition asking that children with developmental disabilities also be exempt from wearing masks. Her petition has close to 14,000 signatures.
But when passengers on Davis’ flight rallied to show solidarity for her, they were reprimanded. All of the passengers were ordered to deplane do to Davis’ child refusing to wear a mask. Taylor Cournoyer told ABC News the actions of the airline was wrong.
“It was very cold and cruel,” said Cournoyer. “This wasn’t an issue of a grown adult not complying out of spite because they don’t agree with masks — this was a child. And it was not a bad, irresponsible mom either — she was crying and trying to keep the mask on and asking the flight attendants for help and advice on what to do.”
Once Davis and her children were off, passengers re-boarded the plane and expressed to the staff they were being unreasonable.
“I hate to talk like this but once we get going if there are any problems, if you guys give them any problems at all about the decisions that I have made we will turn the flight around and we will come back,” the pilot is alleged to have said.
Davis was able to board another flight on Thursday. She also created a Change.org petition according to ABC News and is hoping for a policy change.
She told the outlet, ”I don’t want any other mother to feel this way.”
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