Soulja Boy could face class action lawsuit for unfilled orders from online store
The products have been steeped in controversy since they were unveiled in December at Soulja’s web store.
The products have been steeped in controversy since they were unveiled in December at Soulja’s web store.
Some of Soulja Boy‘s fans are considering filing a class action lawsuit against the rapper after waiting about four months to receive their SouljaWatches and other online purchases.
The products have been steeped in controversy since they were unveiled in December at Soulja’s web store. Fans were quick to point out that there was nothing unique about the items, as each were allegedly inferior electronics, available on other websites for lower prices, Complex reported.
Multiple customers noted in the emails that there’s a possibility a class-action lawsuit could be filed over the matter, the report no.ted
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The “Crank That” rapper then pulled his SouljaGame console from souljawatch.com following rumors of a lawsuit from Nintendo.
Despite the setbacks, fans were assured that all orders would be delivered. But when mid-January rolled around and the items still had not shipped, Soulja Boy told Complex that his team fell behind schedule when they received more orders than expected.
At the same time, his site, souljawatch.com, was taken offline. He tweeted. “My ex-cameraman hacked my site and took it down.” He then launched a new site called souljastore.com.
Orders still haven’t been fulfilled. And Complex reports that customer service emails about refunds aren’t being answered by Soulja or his team. The story sparked a flurry of emails from folks who purchased products and have yet to receive them.
“My 13-year-old son asked me to order a SouljaWatch for him on my debit card,” a customer named Temeisha wrote. “We have yet to receive any watch! My son is still holding on to hope that maybe it’ll just take a while. I have no faith that he will ever receive it.”
Another fan purchased a SouljaWatch for his mother for Christmas and he’s still waiting for it to arrive.
“I purchased four smart watches for my nieces,” a customer named Raymond Thiefault wrote.“They keep asking me REPEATEDLY over and over for their watches! I’m a disappointed customer and deserve full refund.”
In a second email, he adds, “What will you do about this? I don’t want to file a claim report.”
Soulja Boy, meanwhile, hasn’t offered any updates about the status of orders since January. However, he continues to encourage fans to buy products from his e-store.
