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People from underrepresented ethnic and racial groups tend to rate poor customer service less negatively than white people do, according…
In a viral video, Smithson Michael tearfully asked customers to give delivery drivers better tips after receiving $1.19 after an…
Lowe’s has decided to suspend its receipt-checking protocol after a Black customer recently complained about being racially profiled.
theGRIO REPORT - Of the 200 servers from 18 different restaurants in North Carolina who participated in the study, two-fifths…
VIDEO - 'It says B****, my name is not b****, it's Vicki,' Reveron said...
Here's a list of things that those looking to get served need to know before they march into a store,…