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Black Small Business

An African-American businessman.

Black businesses and customer service: Our critical success factor

Lawrence M. Watkins
OPINION - Customer service needs to be the first thing that black-owned businesses need to do correctly. Fair or not, it is one of the top barriers that prevent repeat customers from developing...
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Nicholas M. Perkins, President of Perkins Management Services

How he made it: Big small business success, no capital necessary

Caryn Freeman
TheGrio spoke to Nicholas Perkins, President of Perkins Management Services, about his experiences starting out, what he learned along the way and his belief that entrepreneurs must take responsibility for others.
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An African-American baker making a cake

Start a small business to beat bad economy: A black expert's tips

Caryn Freeman
When CEO and founder of Askthemneycoach.com, Lynnette Khalfani-Cox, was laid off in 2003 after ten years with the Dow Jones media company, she turned the layoff into the opportunity to start the business she had dreamed of.
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